Frequently Asked Questions

Windshield replacement has gotten more technical as car technology has advanced. Gone are the days of simply replacing a piece of glass. As vehicles become more and more high-tech, maintenance becomes more intricate. Of course, as technology advances, so does the expertise of technicians and mechanics. There is no need to stress. That said, do you know what it means to calibrate your new windshield?

What is Windshield Calibration?

The calibration process is important as it ensures your windshield is working properly. The process adjusts and tests all of the cameras and sensors on the windshield. If not working properly, this can lead to an accident because the Advance Driver Assistance System (ADAS) is not functioning at full capacity. Learn more about ADAS windshield calibration here.

When Do You Need a Windshield Calibration?

A windshield calibration can take place during any scheduled windshield replacement or repair. However, a sensor can be disturbed in instances as minor as a small collision or fender bender. In these cases, the windshield may remain unscathed, which is not necessarily a cry for calibration. We are here to tell you it is. After any accident – no matter how small, it is vital to schedule a consultation to ensure the windshield and ADAS are functioning properly. A windshield camera calibration can take anywhere from 30 to 45 minutes and is the best way to ensure you are as safe as you can be behind the wheel.

Convenient & Free Mobile Service from Glass America

As we continue to function in a remote, work-from-home lifestyle, it might be difficult to find the time to take your vehicle to a mechanic. Not to mention, you may still be hesitant to expose yourself or your family as COVID is still a concern to our communities across the country. Thankfully, Glass America's mobile service conveniently meets you where you are – at no additional cost to you.

When you have your windshield repaired or replaced, you expect that all of your car's technology will work as it did when it was new. The auto glass techs at Glass America will ensure that every feature connected to or working with your windshield is working as expected. Quality service and workmanship are our goals every time.

Contact Glass America, The Best in Auto Glass, today!

Did you recently get a windshield replacement? That is great news! Your car is now functioning at full capacity to keep you and your family safe during commutes. That said, you might be wondering how to take care of it. For instance, how long do you have to wait before you can wash the car – and consequently the new windshield? What can you use to do so safely?

Once you have a brand new windshield, you have a clean slate. It is free of chips, cracks, and other damages so you can rest assured that you and your family will be safe in your vehicle. The question now is, how do you best take care of it?

In the first hour, you should keep the following recommendations in mind:

• Do not drive right away
• Clear both the inside and outside areas of the vehicle so that nothing is resting on the glass
• Crack a window open
• Do not remove the retention tape
• Do not put any unnecessary pressure on the new glass

To keep your windshield protected, try to park it in a shaded or sheltered location – like a garage or carport. This will not only keep the car cooler in warmer climates, but this will make it easier to keep the window slightly cracked to prevent off-gassing and the build-up of contaminants. These small steps can help prevent the need for any additional windshield maintenance from unwanted damage.

You should wait 48 hours after a windshield replacement before you wash the exterior of your vehicle. In particular, avoid high-pressure car washes for a minimum of 48 hours. The pressure can actually displace the moldings because it needs that amount of time to set and dry. Once the two days have passed, you can proceed as normal.

That said, there is no harm in knowing how to properly care for the new glass. To clean the interior of the windshield, consider using lint-free microfiber rags with store-bought glass cleaner or a homemade solution. For homemade cleaners, use one-part rubbing alcohol to one-part water, with a capful of white vinegar. For best results, ensure you have cleaned the exterior to ensure you can see how much of the grime is coming from the inside of the glass.

At Glass America, our techs will ensure all of your questions have been answered when they are done with your windshield replacement so that you can properly care for your new windshield. Whether you come to us or we come to you with our convenient and free mobile service, we are confident you will be pleased with our exceptional service and quality workmanship. Request an instant quote for your windshield replacement now!

The damage to your windshield may be obvious. However, whether the damage means you need a windshield replacement or repair may not be. To avoid being scammed into a replacement when all you need is a repair, it is important to understand what constitutes either option.

First of all, a scammer might tell you that your windshield needs a replacement or repair when there is no visible damage. We assure you, damage to a windshield should be visible. Your only question should be whether or not you need a whole new windshield or if the chip can be filled.

The difference between a repair and replacement has everything to do with the size or magnitude of the damage.

· If the crack is longer than a dollar bill, you need a replacement.

· Is the crack or chip deep enough that it has penetrated more than halfway through the glass? If so, you'll need a replacement.

· Is the crack or chip near or at the outside edge of the windshield? If so, you need a replacement.

· Is the damage in the driver's line of sight? If so, your windshield needs to be replaced.

To avoid being scammed, you can do some due diligence. The key is to know what to ask and what to look for. When speaking to a technician or repair shop, look for an affiliation with the Auto Glass Safety Council (AGSC). This is probably the most important question, and a "no" will be the only answer you need. Beyond that, be sure to only pay once a service is completed. No credible repair shop will ask for a deposit or any money upfront.

Glass America has accreditation from the AGSC and uses OEM glass or an equivalent. The consultation is always free, and we will only ever replace glass if it is necessary. Your safety is our number one priority. We accept nothing but the best, and our technicians are some of the best in the business, receiving ongoing training to ensure they know about the latest technology in the auto glass industry.

If you have questions about whether your windshield needs replacing or just a repair, feel free to contact us today – Glass America is happy to educate you so you can understand the process.

There are few things more unsafe than driving a vehicle with a damaged windshield. Of course, if you do not have car insurance, it may feel like getting it repaired or replaced is not an option for you. Thankfully, that is not the case. Without insurance, you do have to pay out-of-pocket, but it should not set you back too far. Not to mention, avoiding the repair can actually make the damage worse and it could become a life-or-death situation – one that can even result in a traffic ticket in some states.

Replace versus Repair?

You might think the chip is barely noticeable and you can get by without a repair. However, a small chip today can turn into a major crack tomorrow. Keep in mind that any chip or crack in your vehicle's windshield, regardless of how small, has affected the structural integrity of the glass. This means that no matter its size, your windshield is already not protecting you at its 100% capacity. Anything less than 100% is too unsafe.

Of course, there is a chance your small chip can be filled and does not need a full-fledged replacement. This is often true when a chip is not in the driver's line of sight or near the edge of the glass and is smaller than a quarter. We recommend, however, that a professional glass technician be the judge of that. A quick consultation will help a technician evaluate the best course of action – and the best way to keep you and your family safe while saving you money.

With or without insurance, windshield repairs and replacements are a must. Understanding this, the cost will never be something completely out of reach.

Windshield Replacement Costs

The cost of a windshield replacement can range from $100 to $1,500 – depending on your specific vehicle and the labor associated. A luxury vehicle, for example, will be on the higher end of the spectrum but the average cost for windshield replacement is actually around $250.

There are some specific factors that can affect the price, like:

• Make/Model of the vehicle
• VIN
• Your location

It is important to understand what is included in your repair/replacement cost. For one, the make and model of your vehicle are important to determine the exact type of glass and shape needed. No two vehicles are exactly alike and Glass America utilizes glass made by the manufacturer to ensure the best possible installation. As you can imagine, the original cost of your vehicle (however low or high) may be reflected in the final cost of the windshield service.

Beyond that, some vehicles within the same brand and even model may have different features. This is where your VIN, or vehicle identification number, also comes into play as it will detail every feature your car has. There is a lot of modern technology in cars today – from collision prevention and blind-spot assistance to backup cameras, these elements are all affected by windshield repair or replacement. The cameras installed to provide these add-ons are often located in the windshield and need to be calibrated. Because a full-functioning windshield is our guarantee, we would never return a vehicle to you unless every feature is working as it should and it is safe for you and your passengers.

Why Glass America?

With or without insurance, a windshield repair/replacement is so incredibly important that it definitely matters who is providing the service. From ordering the right windshield shape and size for your vehicle to using the right adhesive, a reputable company is key. Glass America technicians are experienced and trained to follow all safety standards for repairs and replacements. We also guarantee the use of quality materials when working on your vehicle and always recommend the use of Original Equipment Manufacturer (OEM) glass. Additionally, we offer convenient scheduling to meet the needs of your busy schedule and we also offer FREE mobile service – we come to you at no additional charge.

To ensure maximum safety and efficiency, it does matter who you hire. We've been in the business of keeping vehicles safe on the road for over 20 years. Contact your local Glass America team to schedule your consultation today!

Does your vehicle have damage to the windshield or other auto glass? Are you ready to schedule your appointment with us? If you would like to file a glass claim with your insurance company, we are happy to help make that happen. We can help you as fast as 1-2-3.

1. Visit the Instant Quote page on our website

2. Fill out your vehicle information (year, make, model, etc.) and your personal information (name, zip code, contact details, etc.)

3. Click 'Get Quote' at the bottom of the page

4. If you are ready to book an appointment, call our scheduling line

When call our scheduling department at (877-734-6680) be ready to provide them with your insurance policy information (carrier, policy number, etc.). Our representative will take it from there and get in touch with your insurance company to confirm the vehicle's coverage. Your representative will keep you informed and let you know if they need additional information.

When it's time to schedule your appointment with Glass America, you can request free mobile service – our technician will come to you at the location you designate. It's that easy. We know you are busy and try to meet the demands of your busy schedule.

If you have any additional questions about filing a glass claim with your insurance company or scheduling an appointment with Glass America, do not hesitate to call your local Glass America. We stand by our promise to provide exceptional customer service.

Check Your Policy: Review your insurance policy documents, especially the section on comprehensive coverage. Windshield repairs or replacements are typically covered under comprehensive coverage, not liability or collision insurance.

Look for Glass Coverage: Some insurance companies offer full glass coverage as an add-on. This may cover repairing or replacing your windshield without a deductible.

Deductible Amount: If your policy covers windshield repair, you may still be required to pay a deductible. Some companies waive the deductible for minor repairs (like chip repairs), while others may charge the full deductible for a total replacement.

Call Your Insurance Provider: Contact your insurance company directly and ask about your windshield repair or replacement coverage. They can clarify whether you're covered and explain conditions, such as deductible amounts or preferred repair shops like Glass America. Pro Tip: Even if your insurance company refers you to a specific auto glass company, you can choose the best company for your needs. Glass America has locations throughout the country, with mobile service available. It uses the highest-quality materials and offers a lifetime workmanship warranty.

State Laws: Some states require insurance companies to offer zero-deductible windshield repair or replacement. If you live in Florida, South Carolina, or Kentucky, your insurance may be required to cover it fully.

Mobile Repair Services: Some insurance policies also offer free mobile repair services, where a technician comes to your location to fix or replace the windshield, saving you a trip to the repair shop. Glass America is proud to offer free and convenient mobile repair services!

Need Help? Glass America understands the insurance billing process and has an outstanding reputation with insurance companies and agents throughout the country. We handle all the insurance payment and reimbursement paperwork and ensure your claim is processed properly and quickly.

Your windshield is damaged! What do you do now? Whether or not you have auto insurance, getting your windshield repaired as soon as possible is crucial to prevent further damage. Not to mention, any damage that affects the structural integrity of the vehicle, which puts you and your passengers in danger.

Scheduling an appointment with Glass America is very easy – you can do so online or over the phone. So, whether you prefer to speak to a human or schedule things online, there is an option for you.

Scheduling an Appointment Online

Here is a step-by-step guide:

1. Go to the Instant Quote page on our website in your preferred web browser
2. Choose your vehicle year, make and model from our drop-down options
3. Select where your damage is located (i.e., Front Windshield; Door - Front Driver; etc.)
4. Enter your zip code
5. Enter your name, phone number, and e-mail
6. Click on "Get Quote" After just a few seconds, a quote will appear on your screen. You can then schedule your appointment on our website with one of our experienced auto glass technicians.

Scheduling an Appointment on the Phone

Similarly, you can get a quote with the help of one of our customer service representatives. In this situation, you can either visit our website to find the phone number for the Glass America located near you or you can call our toll-free number at (877) 734-6680.

Once you are on the phone with one of our customer service representatives, they will ask you for some basic information, such as:

• Vehicle year
• Vehicle make and model
• VIN # (if you have it, this is especially important if your windshield has features embedded in the glass that are not universally present in all the cars manufactured for your make, model, and year)
• Where the damage is located

They will input this information and generate a quote in seconds. If you are pleased with the quote, you will be able to schedule your appointment on the spot. It is that simple!

What payment methods does Glass America accept?

Payment is not required until after the job is done. Therefore, neither the website nor the operator will ask for credit card information. All you need to do today is schedule an appointment! Once the job is complete, Glass America accepts cash, check, Visa, MC, AMEX, & Discover cards. Payment can be made where the repair takes place or over the phone.

If you need help filing an insurance claim, the Glass America representative that scheduled your appointment can help you.

With our FREE mobile service, your appointment can be conveniently scheduled while you are at work or even at your child's sporting event to make it as stress-free as possible. If you are looking for an easy way to schedule your auto glass repair or replacement, it doesn't get easier than Glass America. Whether you prefer to speak to someone on the phone who can answer your questions or you'd rather schedule your appointment online, we are here are ready to help.

There is a reason they call us The Best in Auto Glass!

If you have scheduled an appointment with Glass America but something has come up and you need to reschedule your appointment, do not worry, we know life happens – call our dispatch team directly at (833) CAR-GLAS (833 227-4527). Whether your appointment is today or next week, do not hesitate to call us right away to reschedule. Although we do not advise delaying your auto glass repair or replacement if you intend to drive the vehicle because you could compromise your safety, we understand you may need to reschedule your appointment and we are happy to help you do that.

The structural integrity of your windshield is affected by any small chip or crack and as a result, the windshield can no longer serve its full function of keeping passengers completely safe. Keep in mind that small chips or cracks have the potential to become much larger as time goes on. This is also important because it may affect what needs to be done to the glass. For instance, a smaller chip or crack may be repaired with an acrylic resin but if the damage worsens, what once could be repaired may now require a full replacement.

Glass America offers FREE mobile service for your convenience. We can come to your home, work, or even your child's sporting event and address your repair or replacement wherever works best for your schedule. With over 20 years of experience, Glass America has been keeping all types of cars, trucks, and vans safely on the road across the country since 1999.

At Glass America, your safety and customer service are our number one priority. We understand how important it is that you get your windshield replaced or repaired as soon as possible. For this reason, we believe that even if your chip or crack seems minor, you should have it inspected by a professional. Not only that, we believe it is SO important, we will even come to you via our extremely convenient mobile service.

Of course, life happens! On the very rare occasion that a technician misses their appointment with you or needs to reschedule at the last minute, please contact your local Glass America office immediately. We will get a new technician out to you as soon as possible. If your appointment was for a replacement requiring a specific piece of glass, it is important that you contact customer service at (877) 734-6680 to explain what happened so they can set you up with a new appointment. We will have an open case for you and will be able to sort that out for you without any issues.

If you take long to have your glass repaired, there is an increased likelihood of the chip or crack getting worse or more prominent, and the entire glass may then need to be replaced. In the event the glass already needs to be replaced, we highly advise against driving, as the structural integrity of the glass is hindered, and you are therefore less protected. Knowing these to be true, we will do everything possible to get a new technician out to you as soon as possible. If you need your appointment to take place at a new location due to the inconvenience, let the customer representative know during the call.

Glass America is one of the leading companies for auto glass replacement and repair. In order to hold this kind of ranking and trust, we uphold the highest standards of quality, professionalism, and certification possible. One way that this is accomplished is by ensuring our 300+ technicians are certified by the Auto Glass Safety Council (AGSC).

The certification requires a timed online examination to demonstrate their understanding of terminology, best practices, etc. The questions encompass all areas including knowledge of Automotive Glass Replacement Safety Standard (AGRSS), Occupational Safety and Health Administration (OSHA) regulations, all types of auto glass replacements, and National Auto Glass Specifications (NAGS). In essence, to pass this exam and be certified, a technician must have an unshakeable understanding of all the safety standards determined by the AGSC.

The Auto Glass Safety Council, a non-profit organization, is dedicated to the proper and safe replacement of auto glass. It was founded to ensure the adequate regulation of safe installation practices. The standard they have established addresses the procedures, education, and product performance for the proper glass repairs and replacements.

Every single time a technician is conducting a consultation or within the process of repairing or replacing a windshield, they are upholding these standards. A vehicle's windshield, how it is installed, and its condition are directly correlated to how safe a vehicle is for the driver and passengers. Therefore, knowledge of your vehicle, its glass, and how it must be properly repaired or replaced is as important as life or death. Glass America, without hesitation, can say you are in the safest hands possible.

If your vehicle's windshield or other glass needs repair or replacement, one call does it all – call us today!

Absolutely! Glass America is proud to be a recognized auto glass industry leader. As a registered member of the National Glass Association (NGA), Independent Glass Association (IGA), and Auto Glass Safety Council (AGSC), Glass America takes great pride in meeting and exceeding the criteria of the Auto Glass Replacement Safety Standards (AGRSS) and ensuring the highest safety standards are followed by every member of our team.

Our professionally trained technicians are Lynx Services and Dow Automotive Systems certified and all installation and workmanship carries a National Lifetime Warranty. We stand behind our work! Glass America has received certifications for the quality of work we perform through our partnerships with the below associations and vendors.

· Auto Glass Safety Council (AGSC) – The Auto Glass Safety Council™ (AGSC) is a not-for-profit organization dedicated to the safe replacement of auto glass. AGSC™ is supported by companies in the auto glass replacement industry that keep safe installation as their primary goal.

· Coalition for Auto Glass Safety & Public Awareness (CASPA) – Glass America is a proud advocate and partner of CASPA whose purpose is to educate the public on the importance of auto glass safety.

· Independent Glass Association (IGA) – Glass America has partnered with IGA, the only association dedicated to the needs of independent glass companies in North America. Its members are also dedicated to the professional and ethical installation of auto glass.

· National Glass Association (NGA) – Glass America is partnered with the NGA to provide information and education, as well as promote quality workmanship, ethics, and safety in the automotive glass industry.

· DOW – DOW is the leader in the auto glass adhesive replacement industry and our success with customers has been based on our unique ability to provide highly valuable services. Glass America is DOW Certified.

When looking for an auto glass repair and replacement service you can trust, look no further than Glass America. Our shops are licensed and insured because Quality Means Safety, and Safety Means Everything.

In 1970 the United States government formed the National Highway Traffic Safety Administration (NHTSA). The NHTSA created the Federal Motor Vehicle Safety Standards, which included several automotive glass regulations:

• Standards for the transparency of auto glass.
• Standards for the strength of auto glass-including the requirement that the glass be capable of keeping occupants inside the vehicle during accidents.
• Standard practices and procedures for mounting a windshield in such a way that a certain level of strength is retained even during an accident.

Today, several auto glass safety and training organizations exist to help ensure the proper and safe installation of auto glass in all vehicles. Glass America is proud to partner with the Independent Glass Association (IGA) for additional training, certification, and recent industry updates in auto glass safety and technology.

Another organization, the Auto Glass Safety Council, brought together windshield manufacturers, car makers, adhesive companies, and auto glass retailers to focus on consumer safety and technology. In 1999, they formed the Auto Glass Replacement Safety Standard (AGRSS). Glass America is proud to be AGRSS certified.

Glass America is a recognized leader in the Auto Glass Industry. As a registered member of the National Glass Association (NGA), Independent Glass Association (IGA), and Auto Glass Replacement Safety Standards (AGRSS), Glass America takes great pride to meet and exceed AGRSS criteria and to ensure the highest safety standards are followed. Our professionally trained technicians are Lynx Services and Dow Automotive Systems certified and all installation and workmanship carry a National Lifetime Warranty. We stand behind our work!

Winter is a cold season, yes, but for some, it is a season of sleet, snow, freezing rain. This means your car is constantly under harsh conditions, and preventing damage means knowing how to maintain and manage the issues. In the event of an icy windshield, what is the best way to remove that pesky layer of frozen water?

At the risk of sounding trite, the best way to remove ice from a windshield is to prevent it from getting there. That's right, a windshield cover is your best friend in any season – but particularly in the winter. You do not have to remove something that was never there to begin with. If you do not have a garage or other form of sheltered parking, a windshield cover will protect your glass from the elements.

Sometimes heavy snowfall can make removing a windshield cover difficult. In this instance, remove as much as you can until there is a thin, icy layer. Keep in mind that it does not need to even snow or rain for a windshield to get icy. Morning dew and the right low temperature can cause a windshield to freeze. To further prevent harm, soak a cloth windshield cover in a solution of one tablespoon salt to one quart of water. If you do not have a cover, spray a solution of three parts vinegar to one part water onto the windshield directly.

Once at this point, the methods of removal are the same – whether it is snow or only ice. You can follow these easy steps:

· Start the engine

· Set the heater to defrost

· Adjust the airflow to recirculate

· Move the temperature control to full heat

As the ice begins to melt, you can use a plastic scraper to remove the ice. The key here is to be gentle and use your judgment. You will need to avoid using anything made of metal, which can scratch the glass and/or damage the wiper blades. Finally, avoid hot water, as it can crack the glass and cause the most damage from thermal shock.

If your windshield suffers damage as you try to remove ice, call Glass America, The Best in Auto Glass, to schedule an appointment with our experienced auto glass technicians.

Despite its name, the lovebug is not loveable at all. Although they do not bite or sting humans, they can present some real hazards to your car. Their name comes from the fact that they are usually paired together with a "mate." They'll attach their bodies to their mate and fly in tandem together. Many lovebugs swarm near roadways and, as a result, cars that drive through clouds of these insects end up with decreased visibility, which can result in potential car accidents.

In addition to hindering visibility while driving, lovebugs also:

· Can damage your car's engine

· Can damage your car's paint

· Can invade areas with excessive moisture (basements, attics, and storage rooms, we're looking at you)

· Can disturb your plants

Now that you know how pesky these creatures can be, how do you get rid of them when they land on your windshield? Here are some tips:

· Wash them off painted car surfaces and windshields ASAP. Try to resist the temptation to blast them with washer fluid and a swipe of wipers. It'll create a slurry of bug parts (no thank you.) Instead, use a high-pressure washer, like a hose with an adjustable nozzle, to blow bug remains off your vehicle.

· Wet a dryer sheet and use it to wipe off the bugs. Let the water soak in, and reapply a couple of times if needed. The good news is the dryer sheet does not scratch and pulls most bugs off easily. Because it may leave a residue, rinse with soap and water.

· Fill a bucket with hot water and soap. Using a sponge or cleaning rag, soak the affected area. Let sit for a few minutes, and repeat. The hot water will loosen the bugs, and they can now be easily removed.

· Some effective commercial cleaning products are Super Clean, Simple Green, Spray 'n Wash, and Clay Magic.

There are countless causes why annoying water spots form on your auto glass - rain, snow, lawn sprinklers, and leaking roof gutters are all possible culprits. Water spots form when mineral-laden water is left to dry rather than being wiped off the glass. As the water evaporates, minerals are left behind. So, what are the best ways to remove water spots from your auto glass? Check out these helpful tips:

· Vinegar and water. Because the minerals in hard water are alkaline in nature, the acid in vinegar can help to neutralize them. Spray the glass with a solution of equal parts water and white distilled vinegar. Thoroughly saturate the areas with the most buildup. Allow the solution to sit for a couple of minutes, re-spraying the glass as it dries. Wet a small, rough towel with the vinegar and water solution, and scrub the glass with the towel. Dry the window with a soft cloth or paper towel, and if you still see water spots left behind, repeat the process.

· Lemon. Fresh lemon juice works better than the bottled kind. You can squeeze the juice from the lemon into a spray bottle or apply it with a towel. You can even rub the lemon directly on the glass! Wipe up the lemon juice left behind with a soft cloth or paper towel. Finish with a spray of glass cleaner and wipe it away with newspaper for a streak-free shine.

· Baking soda and water. Create a paste made with baking soda and a small amount of water. Apply the paste to a cloth and scrub the window vigorously to allow the abrasive granules of baking soda to remove the hard water spots. Thoroughly rinse the glass with water, and then use glass cleaner and a newspaper to remove all residue and streaks from the window.

· Store-bought cleaning products. Commercial cleaners are available with the specific purpose of removing water spots. You can find them at your local hardware store.

It's recommended that you change your windshield wiper blades every six months or so. This will ensure optimal visibility as you drive and prevent scratches from worn-out blades on your windshield.

Here's a step-by-step guide to removing your wipers, and how to install new ones:

Measure Your Wipers: Windshield wipers come in several sizes; use the wrong ones, and they either won't fit your vehicle or won't work correctly. To determine the correct size, reference the current blade length, typically measured in inches, or look in your owner's manual.

Take off Windshield Wipers: Gently lift the arm away from the windshield, then press the small tab under the wiper where it meets the arm. The wiper blade should then slide right off the arm when you pull downward.

Attach the New Blade: First confirm that the new blade uses the same hooks as the old, then attach it to the arm. You should hear a clicking sound as the new blade locks in place. Gently lower the arm back to the windshield with the new blade before repeating the process on the other one.

Test Them Out: Don't wait until a downpour to see if you installed the new blades correctly. Turn the wipers on and off to make sure they work effectively and don't come loose. This is also a good time to check your windshield washer fluid level and add more to your vehicle if it needs it.

Windshield wipers are one of the least expensive parts of your car, so there's no reason to put off changing them every six months.

It's best to avoid washing your car immediately after an auto glass repair. Our expert Glass America technicians recommend waiting at least 24 to 48 hours before getting a car wash to ensure the adhesive has had time to set correctly.

When windshields or auto glass are repaired or replaced, an adhesive is used to bond the glass securely to the vehicle. Water, high pressure, or chemicals from a car wash could disturb the adhesive before it has fully cured, leading to potential issues like leaks or improper bonding.

Avoid high-pressure or automated car wash for the first 48 hours. High-pressure water or brushes can disrupt the setting adhesive. While hand washing exerts less pressure than an automated wash, waiting the recommended time is still advisable to prevent any disturbance to the adhesive. Even minor pressure can interfere with the curing process.

If you need to clean your windshield within the first 24 to 48 hours, gently wipe it down with a soft, damp cloth without applying too much pressure. Avoid the edges of the glass where the adhesive is most vulnerable.

A VIN (Vehicle Identification Number) is a unique identifying code given to a vehicle when it's manufactured. Your car's VIN provides a wealth of information from engine type to any accidents to product recalls. Police can even use your car's VIN to determine if it was involved in a theft or other crime. It's essentially your vehicle's entire history!

So, where can you locate this crucial number when you need it? While there isn't one standard spot to locate your VIN, here are some of the most common places you'll find it:

· Driver's side interior dashboard (you can read the number by looking through the windshield on the driver's side of the vehicle)

· Driver's side door jamb (open the door and look underneath where the side-view mirror would be located if the door was shut)

· Under the hood (front of the engine block)

· The front end of the frame (near the container that holds windshield washer fluid)

· Rear wheel well (directly above the tire)

· Underneath the spare tire

· Vehicle registration

· Title documents

The numbers and letters that make up the 17-digit sequence can be confusing to decipher. Let's break the numbers down (don't worry, there won't be a quiz):

· World Manufacturer Identifier: The first three digits define the vehicle's country of origin, manufacturer, region where it was produced, and its type or manufacturing division.

· Vehicle Description: The next six digits describe the car's model, body, restraint system, transmission, engine, and fraud detector.

· Vehicle Identifier: The last eight digits indicate the car's year, manufacturing plant, and the unique serial number assigned while it's on the assembly line.

Your vehicle's windshield is typically made of laminated safety glass. It's a specialized type of glass composed of two layers of glass with a layer of polyvinyl butyral (PVB) sandwiched in between. This design enhances safety, visibility, and structural integrity by preventing the glass from shattering into sharp pieces upon impact. The key advantage of laminated safety glass is its ability to hold together in the event of a collision.

The inner layer of PVB is a bonding agent, holding the glass layers together. Even if the windshield breaks, the glass fragments adhere to the PVB layer, reducing the risk of injury from flying glass shards. This construction also contributes to the vehicle's structural integrity, providing support to the roof in the event of a rollover.

Modern windshields often incorporate other materials for enhanced durability and performance. These may include:

• Acoustic Interlayers: Some windshields have acoustic interlayers made of sound-dampening materials like vinyl or acoustic PVB. These reduce noise from outside the vehicle, providing a quieter ride.
• Infrared-Reflective Coatings: Special coatings can be applied to windshields to reduce the amount of infrared radiation and heat entering the vehicle, improving comfort and energy efficiency.
• Ultraviolet (UV) Protection: Many windshields are treated to block harmful UV rays, protecting the vehicle's interior and its occupants from sun damage.

Maintaining a windshield is crucial for both safety and visibility. Regular cleaning using a non-abrasive glass cleaner helps remove dirt, grime, and debris that can impair visibility. Small chips or cracks should be addressed promptly to prevent them from spreading and compromising the structural integrity of the windshield.

Your windshield is a multi-layered, purpose-built shield that combines various materials to ensure safety, visibility, and durability. From laminated safety glass to specialized coatings, every component serves a crucial function in making your journey safer and more comfortable. Glass America only uses the highest quality adhesives, epoxies, and replacement glass to ensure the safest, perfect fit every time!

Just because windshield repair kits are typically inexpensive, does not mean they are a good solution or the safest option. You don't want to mess around when it comes to repairing chipped or cracked windshield glass. Having professionals like Glass America repair your vehicle's glass is always the better choice. Here's why you should not use DIY windshield repair kits:

• They cause more damage. A windshield chip repair kit is only a band-aid solution. In a worst-case scenario, they can spread the crack in the glass further.

When the outside temperature is too warm or cold, kits cause added friction. As the glass shrinks or expands, it rubs together, resulting in more damage.

• Your warranty may be voided. Did you know that by using a windshield repair kit, your warranty will be voided? It's likely mentioned in the fine print somewhere. Sometimes it's best not to take matters into your own hands!
• The crack is too large. Most DIY repair kits are only good for small, bullseye-like cracks and not longer ones. The resin-based formula of these kits isn't meant to glue glass together. Instead, it acts as a space filler that bonds the center, preventing further stress. Once a windshield crack is larger than a quarter, you can't patch it safely.

• Safety hazard. Most windshield repair kits are for small pebble-sized damages. When installed in a direct line of sight, it can reduce your visibility. When they dry, they don't always achieve a crystal-clear finish, solidifying instead and obstructing your view. Not only that, but the vibration of your car could produce enough friction to shatter the glass. This creates a terrifying situation for yourself and the drivers around you.

It's likely more affordable to replace your windshield. Depending on your vehicle's make, model, and weight class, replacing windshields can be surprisingly affordable. Many insurance companies will even cover your costs, partially or entirely, based on your policy. They would rather pay to replace damaged auto glass than have it break during use. Don't waste your money on cheap and ineffective windshield chip repair kits - contact the professionals at Glass America instead.

The length of time it takes to replace a windshield can vary depending on a number of factors such as the make and model of the vehicle, the type of windshield being installed, and the experience and efficiency of the technician doing the work.

Windshield replacement typically takes about an hour for installation. During the installation, your Glass America technician will use a urethane adhesive to seal the windshield into place. The adhesive must be allowed to dry for at least one hour before you can drive away. After an hour the windshield can handle normal driving - so you're looking at about two hours total from start to finish.

Glass America combines the highest quality materials and workmanship with fast, efficient service. Whether it's mobile service dispatched to your home or business, or an appointment scheduled for one of our drive-in service locations, our experienced customer service reps will schedule the work at your earliest convenience. Our technicians use the highest quality adhesives to get you safely back on the road in one hour in almost any weather condition.

While some car dealerships do replace windshields, we recommend using a specialty auto glass shop like Glass America. Here's why:

Expertise and Specialization

We specialize in auto glass repairs and replacements, so our technicians are highly skilled and experienced in handling all types of windshields, sensors, and camera calibrations that modern vehicles may require. Our shops are certified to handle advanced driver-assistance system (ADAS) recalibrations, which are critical for newer vehicles.

Dealerships may have technicians explicitly trained on your car brand, which can be helpful if you own a luxury or newer model with complex technology. However, not all dealerships have in-house glass specialists; some may outsource to auto glass companies like Glass America.

Cost

Auto glass shops are more affordable. We offer competitive pricing and will work directly with your insurance company, so you don't have to.

Dealerships are typically much more expensive.

Parts and Warranty

Glass America combines the highest quality materials and workmanship with fast, efficient service. Our technicians use premium adhesives to get you safely back on the road in one hour in most weather conditions. We stand behind our work by proudly offering a nationwide limited lifetime warranty!

Convenience and Speed

Glass America offers convenient and free mobile service, so we come to you for repairs and replacements. We work fast and efficiently to provide you with a quick turnaround time.

Dealerships typically require you to bring the vehicle in, and depending on their schedule and parts availability, there may be a longer wait for service.

Windshield repairs aim to restore the glass's structural integrity and prevent a chip from spreading into a larger crack, rather than fully eliminating its visibility. The process involves injecting a specialized resin into the chip to fill the damaged area. When cured, the resin bonds with the glass, strengthening the windshield and making the chip less noticeable.

In an ideal scenario, small, shallow chips — such as bullseyes or star-shaped chips — can be filled effectively, resulting in an almost invisible repair. Working with a certified and skilled Glass America technician, the repair can be pretty inconspicuous, especially if the chip is fresh and has not accumulated dirt or moisture. However, this does not guarantee that the chip will disappear 100%.

Several factors impact how noticeable a chip will remain post-repair. Larger chips or those with tiny fractures tend to be more challenging to repair seamlessly and may leave faint marks or slight distortions. Chips in the driver's line of sight or areas with multiple fractures might still show residual marks, even after a high-quality repair.

While some repair methods and resins aim to make the chip as invisible as possible, the nature of glass and light refraction means there may always be a faint mark or imperfection left behind. This is often why some insurance policies allow full windshield replacements, especially if the damage is within the driver's line of sight.

Rest assured, a well-executed Glass America auto glass repair will significantly improve the appearance and durability of the windshield, ensuring it remains safe for driving.